Need Help? Contact Us
Our support team at Very Well is ready to help with account queries, verification, payments, technical concerns or general feedback. If you need a hand with deposits, withdrawals, bonus activation or site problems, contact us via live chat, email or phone and we will respond promptly. We aim to keep things simple and practical so you can get back to playing with minimal delay.
| Department | Contact |
|---|---|
| Customer support | [email protected] |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Phone | +44 20 7887 4291 |
| Working hours | 24/7 |
For faster help use live chat for account or technical issues, or email for documents and billing queries. The VeryWell affiliate team handles partner enquiries via the affiliate address. If you need a callback, include your preferred time and we will arrange a convenient slot.
Email Assistance
Email is our preferred contact method for detailed requests, account-related issues or any situation requiring documents or explanations. Please send your message to [email protected] with a clear subject line and include up-to-date contact details and relevant account information so we can respond promptly. Incomplete or missing details may cause delays, so double-check attachments before sending.
Send Us a Message
Response Time
Contact Very Well support via live chat or email and expect a prompt reply. Most enquiries are answered within one business day. More complex issues - for example account verification, payment disputes or KYC checks - can take longer depending on case details and third-party checks. VeryWell will keep you updated throughout the process.
Feedback
Your feedback matters to us. If you have suggestions, ideas or spot something that could be improved, please get in touch - we read every message and use feedback to make the site clearer, faster and fairer for everyone. Use the feedback form or email [email protected]. Thank you for helping us improve our service and your experience.